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Have flown to and from this airport in the past an...

Have flown to and from this airport in the past and had no trouble, however recently I had a connecting flight from Orlando to Gatwick via Glasgow.

On arrival at Glasgow I had to queue with everyone else entering the airport - where they should really have a faster or separate lane for connecting flights. I was then sent to baggage claim without another option which I thought was really strange.

I asked in the baggage claim area where we were supposed to go, we were sent to arrivals and told to then go to departures and go through security all over again. The queue for security was really long and we shouldn't have needed to have gone through it all over again.

When conversing with the lady in the baggage collection area, she checked our luggage receipts and ensured us our luggage was going on to Gatwick, however when we arrived at Gatwick our luggage was no where to be found & we were told that it was still in Glasgow - along with a few other groups of travelers who also had the same connecting flight.

If we had of had to pick up our luggage at Glasgow and check it in again, we would of missed our connecting flight as the queue for baggage check in was also extremely long.

The airport needs to improve with better facilities for people with connecting flights: faster queues, better information and more staff. People with connecting flights should not need to go through security again as they will have already been checked at their primary destination.

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