farah hanif

Review of Shangri-La Hotels and Resorts ...

It was a beautiful stay in the hotel. However I ha...

It was a beautiful stay in the hotel. However I have two critiques; firstly it was my husband birthday and all that was provided was a cake that tasted horrible, no candle or card or anything to make it special. Last year we stayed at the mina al Salam in madinat jumeriah Dubai and they had rose petals on the bed and delivered a small hamper with chocolates and fruit and provided a lovely chocolate cake.
The second is the coffee selection in the room, we have stayed at many 5 star hotels with the majority of them offering the pod coffee machines or the cappuccino and latte sachets at the very least. The coffee and tea selection was limited and I had to ask for more coffee mate. It is the small things that make the big differences.