3 years ago

My wife and I just bought our third brand new vehi...

My wife and I just bought our third brand new vehicle from Karl Tyler. We have had nothing but the absolute best experience every single time. John B. (sales rep) always treats us with the best customer service, answers questions even when he is not working that day, and makes the "negotiating" that normally goes hand in hand with buying a new car...non existent. Why negotiate when you know that the rep is already negotiating on your behalf. We trust John, thus why we keep coming back. I have had my 2015 Silverado in for service a few times due to an annoying defect in the exhaust and even when I was nagging Mark S. non stop to get it fixed, he still was nothing but kind and courteous. As long as Karl Tyler is around, we will continue to make their dealership our first stop. Thanks! Jared & Emily C.

Update - We just bought car #4 [2016 Impala LTZ] from Karl Tyler (John B.). Again, nothing but the best from John. He continues to be my go-to guy when it comes to vehicles. I would also like to compliment the gentleman in the finance department. I can't remember his name at the moment, but he takes my kids noise in stride and is always SUPER pleasant. So, again, fantastic crew at Karl Tyler. I think John B. is super!

Comments:

No comments