Gabriel Laaper

Review of Asheboro Ford

I have a 2014 Ford Fusion and bring it to Asheboro...

I have a 2014 Ford Fusion and bring it to Asheboro to be serviced for convenience. I'll tell you it's been nothing but an inconvenience. The service department is little to no help and mostly rude. A couple days ago my wife brought our car in for an oil change appointment we made almost a week in advance. After showing up 4 hours after she dropped the car off to ask for an update she was told by whom ever was at the desk he couldn't help her because she didnt drop the car off with him. Do you guys not utilize any sort of computer system to track the cars that are being serviced? Finally after waiting around for 30 minutes they pulled the car in and changed the oil. The car was there for close to 5 1/2 hours for a scheduled oil change. Not impressed at all!