Adrian Yong Review of First World Hotel at Genting R...
The hotel room condition was acceptable or even go...
The hotel room condition was acceptable or even good in terms of comfort and cleanliness but there are at least 3 points to mention (#3 was mentioned earlier to the hotel mgmt in the Feb 2019 survey). #1 the fridge could not hold most drinks especially the small bottles (including mineral water given from the casino or purchased from the stores), the shelves at the fridge door is too narrow and shelf do not have a stopper so bottles rolled out. #2 The TV was not only small but the picture was not using the whole screen (either the sides or bottom was cut off and the menu was disabled on the remote control), then the reception for ALL the channels were very bad. #3 the morning room cleaning is very noisy, especially when the have to move and drag the bedside table from rooms either beside or above my room. Many people come in from evening coach (SG) and reach around 4am....being awoken at 9am by noisy furniture is not pleasant, especially if we visted earlirt (4am-8am) or visiting casino later
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