Manager tonight seemed to not care about her job a...

Manager tonight seemed to not care about her job and was more interested in her phone then assisting customers understand they're check... Talked down to the staff... Really absolutely ridiculous.... Come to find out from over hearing if u use favor u get an additional charge at least that's what she told the gentleman that was in there tonight... I'm sorry I find charging someone without there knowledge is completely unacceptable. You're tipped if we decide to to you based off service not because you think ur owed it.... I do however find it interesting all of a sudden there's an additional charge... I literally used favor not even a week ago and placed almost a $200 order.... No additional fees or "gratuity" and I did not advise my favor girl to leave a tip.... Interesting.... Rather crooked way of doing business if I must say so.