Our complaint is we arrived at noon. Too early to...

Our complaint is we arrived at noon. Too early to check in. They would notify us when the room was ready. No problem. However we asked the front desk later same answer. At 5pm my wife goes to the desk. Room was ready and who knows for how long! We are still waiting for that notification. Check out was slow because ther was only one person.
We did have a great time.