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Paul N.

4 years ago

Very poor customer service, was told I was trespas...

Very poor customer service, was told I was trespassing on their property when I arrived. I asked why, and the response was that I did not call ahead of time, a policy I was not aware of. I didn't even have a chance to introduce myself before I knew I was not welcome. I was looking forward to adopting a pet from this local rescue but the people were very rude, I will not return. They were unkind to their animals as well, which I was very disappointed to see. You would think that at an animal rescue they would know that negative reinforcement is improper to use on dogs, pets simply do not understand why you yell/hit them. Highly disappointed, the facility has much room for improvement.

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