My daughters birthday was February 3rd of 2013. W...

My daughters birthday was February 3rd of 2013. We reserved the bright angel suite for her birthday and slumber party. I reserved the room 3 weeks in advance and paid for the room online. When we arrived at Fort Rapids the day of my reservation, they asked me for my credit card. At first I didn't think anything of it. When I received my credit card statement in March they had charged my card twice. once when I reserved the room in January and again in February after we had checked out. When I called Fort Rapids about their mistake, I was told they would credit my card back. Here it is April 2013 and I still don't have my 600.00 dollars back. I'm very setup with Fort Rapids. We go their all the time for the waterpark but haven't been back since they took my money. Think twice about reserving a room online with this hotel. Please don't waste your money on their pizza. Fort Rapids have the worst pizza I have ever tasted. I bought 3 large pizzas for the slumber party and the girls thought they were cardboard with cheese on them. I paid 55.00 dollars for them. The bottom of the pizza crust was burnt. If anyone wants to sue Fort Rapids with me, please let me know. I believe they are breaking the law and stealing money from people. I didn't stay 2 nights, I only stayed 1 night and they charged my card twice.

5/28/2013 Update, I am happy to report Fort Rapids gave me a refund for the overcharge. A manager at Fort Rapids called me after reading my review and apologized for the mistake. Thank you, Sue