Kate H

Review of Renton Honda

Beware! Never buy anything from them or fix any me...

Beware! Never buy anything from them or fix any mechanical issues ,their staff is very unprofessional. I bought a car and added Vehicle Care Program from them (the worst decision ever) ,which included oil change,tire rotation and change air filter. The first problem happened after regular oil change I had huge motor oil leakage on the next day. They fixed it and said the reason was O-Ring on oil filter, that they were supposed to change during oil change. I waisted my entire day because of their mistake. They even didn t apologize. In four months I came back to change oil again (I prepaid for their services) and guess what happened? Huge motor leakage after I came back home. So the next day I was again in their service and they denied their fault even if it was obvious. After talking with management I figured out more than one year I had leakages from 4 places and somehow they didn t put all this information in my inspection list(they always marked it green, so basically they lied). I was driving and damaging my car whole year thinking that everything was alright. By the way, the Manager was extremely rude, he even tried to convince me that driving without motor oil doesn t damage my car. Isn t fun? yeah ,and one of the reasons of leakages was again oil filter o-ring. I fixed all my leakages in different auto repair shop. My new mechanic confirmed the leakage was caused by o-ring on oil filter and told me that o-ring was really old ,so that s why I had motor leakages. He said it was not changed probably for 2 years. ( I was changing my oil for 3 years in the same place ). Autonation basically neglected my car for my money. DO NOT EVER BUY ANY MECHANICAL SERVICES FROM THIS PLACE. SAVE YOUR TIME AND MONEY. THEIR MECHANICS MESSED UP EVEN WITH REGULAR OIL CHANGE.