Ness Nunyabis

Review of Capital Dodge | Chysler | Ram ...

Went here to test-drive a minivan. The appointment...

Went here to test-drive a minivan. The appointment was easy to make. The sales person followed up on the day of the appointment, which was good.

However, once we got there, we weren't very impressed. Sales person wanted to talk "monthly payment" before even showing us the car. Despite the appointment, they only had a used car for us to see and that car was not in good shape - rattled whenever I braked. I was hoping he would at least help us narrow down which trims would fit our budget/need, but he didn't seem to know much about the trims. He once again tried to talk to us about how much we wanted to spend. He wanted an offer. Remember, we hadn't even decided on a trim yet! I didn't know what I was making an offer on!

Needless to say, we bought a different minivan. The sales person followed up a week later. I thanked him for his time and told him we'd gone with a different car - not even a polite "hope to see you for your next car" came back.