The other reviews that say DO NOT use this company...

The other reviews that say DO NOT use this company are to be considered as I would advise all to definitely not use their services in the areas where other consumers are complaining. After a prolonged time period for Assemblers to deliver and install an item that I bought at a nationwide company, the retailer decided to provide their outstanding customer service and deliver and install the merchandise with no charges. Naturally, I called Assemblers and cancelled the services, but I had already (weeks before) paid them to deliver and install the merchandise. So I also asked that my credit card be credited because the services were cancelled. The nice lady I was speaking to assured me that my credit card would be credited. After a reasonable period, I checked to see if my account was credited and it WAS NOT. So I called the credit card company and cancelled the charges through the credit card company. By the way, during the attempt to get Assemblers to conduct their business, I tried speaking to supervisors and management and even the CEO, but extensions did not work and voice messages to call me were not returned. Of further interest, note that Assemblers responds to positive reviews and ignores the negative ones. It appears that in some parts of the country there is outstanding service, while in other parts of the nation, the performance is poor. Buyer and Retailers beware of Assemblers