T

TLC Support Services

4 years ago

I have been seeing Rasner for about 2 1/2 years th...

I have been seeing Rasner for about 2 1/2 years they delivered both of my kiddos and was supposed to deliver my 3rd baby. They canceled my appointment due to bad weather, I had two appointments already scheduled due to me being in my third trimester 35 weeks pregnant. I took off work early just for Amanda to call and tell me that they wouldn t see me due to my insurance I have been paying out of pocket for my appointments so it wasn t a big deal. I received a call saying for me to reschedule my missed appointments when doing so Normandy informed me that I have been discharged for a balance of 371.00 and missing two appointments. The 371.00 would have been paid the day of my appointment if Amanda didn t tell me I wouldn t be seen due to no insurance. Shannon and Amanda are awful rude ladies over the phone. They have great doctors just have rude staff..... I am disappointed in the office especially when my c-section has already been scheduled for March 11th now I have to race to find a new doctor.

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