DJ PZach

Review of Volkswagen of Springfield

This review is for service. I had no issue with pu...

This review is for service. I had no issue with purchases I ve made ( 3 cars for the last 3 years) . Came for Sheehy advantage service , $89 as advertised, there s fine print of $30 more if use synthetic ( which all VW use synthetic oil anyway ) that s around $135 after tax. The service says tire rotation is part of it, found out they didn t rotate my tires. I wonder if they really put that BG additive as they advertised it. Jonah is my service advisor , he s good, but.....those guys who actually do the work in the shop are questionable. It ain t my first issue with service department. I m not a happy customer.