The location and view are very good but the recept...

The location and view are very good but the receptionist especially the female component treated them and their style is quite the opposite of what is imposed on a hotel at this level ... also there is something that bothered me that I paid the insurance $ 100 and it is a compulsory insurance payment for everyone who lives ie he can not book his rooms and receive them Without paying this insurance and this insurance is recovered upon departure ... which received that the reception staff UNCRO that they received the amount in the argument that it is not in the Sistem knowing that you can not enter the room without paying this amount and this is why I did not care to keep the receipt of the receipt of the amount. I went out of the hotel without receiving the money Amin ..