Golden

Review of Stonegate Apartments

By far the single worst experience I have ever had...

By far the single worst experience I have ever had. The property managers are at best negligent, in reality they are useless. I had two significant experiences due to their ineptness, one life threatening, and their response was nonexistent. If you care at all about the health of your pets, do no live here. My dog was bitten in the face by a rattlesnake and they did nothing. They did not notify the residents until 8 days after, they did not post signs (as they said they would) nor take recommended precautions such as spraying the perimeter until there had been multiple additional sightings and rattlers in the middle of the complex. Not once did they offer compensation or support in any other manner when my dog was hospitalized for 6 days. Second to that, when I fell on ice due to the unkempt stairs, unsalted and shoveled, they again did nothing in response to the complaint I filed. This accident resulted in extensive medical treatments and by the time I moved, nothing had improved so far as their ability to manage the property. Winter is an icy/snowy unsafe situation there. If you'd like to pay a ridiculous amount of monthly rent to essentially fend for yourself, this is your place. Otherwise, I strongly advice to keep looking!