This is the second google review I am writing sinc...

This is the second google review I am writing since writing a complaint is the only way to get a response from Carpenters. I have received appalling service from Carpenters - my complaints echo that of other reviewers - slow service, lack of communication. I believe this will be the 6th complaint I have made over a 2 year period and still changes aren't made. I will be contacting the legal ombudsman today as this has gone too far. I would urge anyone looking for a solicitor to avoid carpenters unless you willingly want to sign up for months/years of ignored emails, hours spent on hold and your case being delayed longer than it should ever be.