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Extremely disappointed and very angry. AVOID THIS ...

Extremely disappointed and very angry. AVOID THIS HOTEL!!! Falsely advertised murder mystery night to us. We paid to entertain ourselves. Just handed pieces of paper and told to walk around and talk to strangers. Dinner was substandard. Was charged 60 euro for this. Some of our group were ripped off with the accommodation and didn't get it as part of the deal as advertised. As for management, they do not want to hear our feedback, they don't care we are upset with them. They have our money and have told us we are wrong to be upset and tough s**t. Its a terrible shame we were treated this way as they have a lovely venue and with a large group like us , would have given them a lot more business. Management seriously need to go to customer appreciation school and learn how to accept negative feedback and act accordingly.

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