Really excellent customer service from staff who d...

Really excellent customer service from staff who do wish you to be happy with their products and care about your equipment operating well and safely. Bryan, Dan and Scotty go far above the usual cursory maintenance provided by some companies. They care that your home is comfortable and safe with Barron's products.

Dan is a very knowledgeable professional excellent at identification of problems and resolving them especially in retrofit situations.

I also had a difficult gas insert install situation at one point. Kailani installed my gas insert with a high level of creativity and professionalism to ensure the product I wanted was what I got.

Janice in the office is most helpful as well. She provides clear communication in outlining services and prices. Timely in returning phone calls.

Owner John obviously supports the tenet of having his company provide excellent customer service and promotes a work environment to encourage that.