Loved the gambling, loose slots. The room was nice...

Loved the gambling, loose slots. The room was nice except that on the second and third days we had no hot water in the sink or shower. I called engineering 3 times to hear they were working on it. When my wife checked out she told counter person the problem and was told that we should have notified them about the problem which I did. They argued that they had no record of complaints and dismissed the issue. Room was comp so I guess it really wasn't priority