C

Chelsea Webster
Review of The Alibi Room

3 years ago

IGNORE THE WEBSITE WHEN IT SAYS "We only take a co...

IGNORE THE WEBSITE WHEN IT SAYS "We only take a couple of reservations per evening; we leave most of our seats open". Make a booking unless you want to wait nearly 2 hours while other people walk straight in.

Food was good and staff are nice but the experience was somewhat diminished by the 1hr 45 min wait...

We didn't book as the website suggested it only took a few bookings and most tables were reserved for walk-ins. We were told half an hour for a table. We waited a little longer than that before they called our name and during our wait LOTS of people, who had obviously booked, went straight in.
They took use to a bar section and told us a table would be ready shortly. But we were at this bar table for as long as we were waiting outside. We were asked twice if we wanted to order food, but as the bar is right by the front door (with people constantly walking past and a cold draft) and being told we would have a table, we waited to order.

It had been nearly 2 hrs by the time we got a table and our food. If we had known the wait would be over triple the expected time we would have gone elsewhere. Had we known they actually took more than a few bookings, we would of actually booked! Very frustrating!

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