The waitress was very polite and upbeat. If it was...

The waitress was very polite and upbeat. If it wasn't for her, I probably would of left. Many of the customers seemed frustrated from what I obsereved. Food was not being brought to the table timely and when it was served, it was cold. In my opinion and observations, this was by no fault of our server. My fries were old and cold. Fries have to be the easiest thing in the world to make, but anyway. Apparently there was a french fry issue because the people I was with ordered fries with their meal and they were brought out about 10 minutes after part of their order arrived. Most people like all their food served at the same time so they can enjoy their meal. Fail! I also noticed a man walking around and talking with peoples food in his hands as opposed to going straight to the table with it. That's just a little bit unsanitary in my opionon. Another Fail!