M

Moss Katie
Review of The Home Depot

4 years ago

DO NOT GO HERE, ITS USELESS. I came in to this sto...

DO NOT GO HERE, ITS USELESS. I came in to this store two days in a row. I was trying to buy blinds for my new house. Both times, I had to track down people to help me. I spoke to 4 employees. No one could cut blinds. I was told the only person who could do that was on lunch. I waited. He then left without speaking to me. I called 6 times this morning to check if the same person was there. No one picked up the first 5x I called. On the 6th time, they said the guy I needed to speak to was there, and I should come on in. I just waited another hour in the store. Only to then be told they don't have any electricity to the blind cutting machine, and I needed to go somewhere else.

This is the worst customer service experience I've had at a home depot. They don't make spending $600 on blinds very easy. And they're super rude in the process. So disappointing.

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