Duped me into leasing an Optima. Was a good car (o...

Duped me into leasing an Optima. Was a good car (only reason they're getting 2 stars from me), but their service is terrible. They don't care about anyone that isn't giving them money buying a new car. This marks the 2nd day I've tried to bring them my car so I can terminate the lease and after 4 HOURS of waiting (the group of employees hanging out in one office while they told us they were "slammed" said it would take an hour) told us they couldn't do the simple once over check on my car. This was also after we called ahead to see if we could go through the process today (the drive is about 40 minutes both ways), and they said to bring it on up. Will not ever lease a car again, nor would I attempt to do business with this place.