Aimee Horbul

Review of Waverley Mitsubishi

Waverley Mitsubishi has been an amazing dealership...

Waverley Mitsubishi has been an amazing dealership to work with. From the beginning back in 2012 when I bought my RVR, the sales and financial team was friendly and acommodating. Since then, I have had contact with the AMAZING service department for my regularly scheduled maintenance. From Brenda, who books all my appointments, I receive friendly and prompt customer service. Most of all, from my service coordinator Nick. Nick is always going above and beyond for me. He listens to my concerns (which haven't been many) and is extremely knowledgeable with his expertise in Mitsubishi vehicles. He has been able to diagnose the problems and never books unnecessary or additional work. This leaves me feeling very confident in knowing I will never be taken advantage of. He is always greeting me in the service bay with a smile and will take the time to chat making me feel appreciated. He calls when he says he will call, makes sure I get out of the dealership on time with the shuttle so I'm never late for work and always explains whatever work was completed on my vehicle. I've loved my experience with Waverley Mitsubishi, my mom has since purchased her vehicle from there as well! I highly recommend this dealership for their professionalism and great line of vehicles!!