Apotheek Haagdijk

Apotheek Haagdijk Review

Reviews 36
1.9
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Reviews 36
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G
3 years ago

Always way too long waiting- up to 30- 40 minutes....

Always way too long waiting- up to 30- 40 minutes. Medicines are often not available and need to be ordered and picked up another day... And now they are even earlier closed ( 17.30 instead of 18.00)!!! And saturday closed as well. How somebody working full time is supposed to get medicines?

B
3 years ago

What can we say? Worthless pharmacy. This is becau...

What can we say? Worthless pharmacy. This is because of the staff: unkind, uninterested, unmotivated. Just characteristics that describe how the staff do their work. Repeating your medication is made unnecessarily difficult for the already often ill patient / client / client. Once the medication can be collected, the customer is treated to a queue with the expected waiting time increasing by default. The name 'service' pharmacy is unworthy and I wish everyone who is a forced customer a lot of success and strength!

F
3 years ago

When I said something about the lack of privacy, I...

When I said something about the lack of privacy, I was very aggressively freaked out and told that if I didn't like it I should file a complaint. I am indeed going to do that. Never been treated so rude before!

G
3 years ago

Worst service I've ever experienced, same story fo...

Worst service I've ever experienced, same story for 5 years "it's not us" blames the doctor but that's simply not correct. Desk staff do not understand and can do nothing. Unfortunately no alternative.

M
3 years ago

Incredibly poor service, waiting times and unneces...

Incredibly poor service, waiting times and unnecessary bureaucracy. Ordering repeat recipes is hell. According to one employee it must be called one day in advance, according to another it can be done the same day. Recipes prescribed by the treating specialist in the hospital are only provided on presentation of the original recipe. Until

M
3 years ago

Medicines are never ready on time. "Come and get t...

Medicines are never ready on time. "Come and get them on Saturday". Turns out they are closed. Then put them in the machine as I have already requested 10 times. Competence of the staff leaves much to be desired.

M
3 years ago

Came last tuesday to pick up my antidepressants, b...

Came last tuesday to pick up my antidepressants, but I got sent away because they didn't have it ready for me. My boyfriend came to pick them up yesterday and it STILL wasn't ready yet.

Great service, the withdrawal symptoms are very nice as well.

A
4 years ago

Bad service! Ordered medication has never been on ...

Bad service! Ordered medication has never been on time or complete. Usually a week and a half after placing the order with the doctor, my medicines are there, sometimes I get something else as an alternative because it is not in stock. No, I walk back and forth 3 times a day for fun!

N
4 years ago

A staff had ear problem, unfriendly, unkind, mean ...

A staff had ear problem, unfriendly, unkind, mean attitude towards me because I'm a foreigner, doesn't speak Dutch well. Came there for eyedrops, got running nose after waiting for a long time and stressed from one staff. Didn't get sick before going there but got sick after coming back from the apotheek.

V
4 years ago

awfully long wait, has been calling for the midday...

awfully long wait, has been calling for the midday for years, and got a band that they were closed while they were (and were) open on Saturday morning, what a customers (patients) unfriendly pharmacy

T
4 years ago

Sometimes it takes a while but everyone gets a nea...

Sometimes it takes a while but everyone gets a neat number and the employees do their very best to double check the correctness of the medicines supplied. Nice that there is a pharmacy so close!

e
4 years ago

Waiting time much too long and totally not custome...

Waiting time much too long and totally not customer friendly. They allow a heavily pregnant woman to come back to 3 times, they have too few staff to make the recipe directly, and they themselves indicate that it takes 10 minutes. Then they indicate that you can come back in the afternoon, where you can of course wait at least 10 minutes before it is your turn.

D
4 years ago

Pharmacist is friendly, generally the assistants a...

Pharmacist is friendly, generally the assistants are howling. Rude and brutal has occurred to me more often than once. And there is always talk of a long wait whether the pharmacy is full or empty.

In addition, me. Van Gerven is a great pharmacist. The saddle horn that also works is rigid in communication. Remember patients highly needed medication.

S
4 years ago

Bad service. Long waiting times for telephone and ...

Bad service. Long waiting times for telephone and in pharmacies. If a recipe is offered must be picked up the next day. Then often not complete so come by three times for 1 recipe. Make sure they do not do as you ask. Unfriendly at the counter. Information that is incorrect (we do not have it in stock while it is)
Really terrible. But no alternative nearby. Otherwise I would have been long gone.

Apotheek Haagdijk

Apotheek Haagdijk

1.9