SKYLINE TROOPER

Review of Philips Singapore Pte Ltd.

was worried by the bad reviews. my e-toothbrush sp...

was worried by the bad reviews. my e-toothbrush spoilt after 4months. hotline toldme i might have to buy again at 30% discount which is a ridiculous proposition since i have a 2 year warranty, but service somehow insist the possibility w/o explaination. i was certain its going to be bad. went down, it was empty so it took only 10mins. fast! by noon they SMS me that it will be a 1-1 exchange. i went back at 5pm and again it was fast. 5mins and i collected my new unit. with exception that the hotline needs to explain much better and assure customers, it was a very pleasant experience.