Paula J

Review of Edward Fox Photography & Video

The initial experience is good. They are very res...

The initial experience is good. They are very responsive when they are selling you a package and up until the wedding and they get your money. The photographer did a decent job, but it has been several months since I APPROVED the ablum pictures and no word from them. They are having a hard time figuring out who I am even with my name(s). I paid for the package in full so I could get the digital photos, which was a great idea since I may never see the wedding ablum! Once they had all the money though, that's when the service ends and you are not likely to see the album or picuture anytime soon if you get them. I am at the point of filing a complaint to get at least a partial refund for the album I never received. Like the prior reviewer, my wedding was several months ago. I would be cautious about using them unless you are prepared to fight to get your album.