Sarah Sonnenstein

Review of Burnley Borough Council

Quite happy to take my money for council tax which...

Quite happy to take my money for council tax which pays for all the services you supposedly provide and I genuinely miss one collection of refuse, report as per advised, receive an email to say will collect within 48 hours! No show OF COURSE. Call to speak with someone to be told because I MISSED you won't collect, although you have emailed me to say you will. Cheeky c*w on the phone laughing when talking to me. When asked for her to put me through to a supervisor, told we're not allowed too we have to deal with the call. Well my dear you didn't deal with the call and you have one unhappy Burnley resident who was not happy with your attitude on the phone or the services provided. Don't worry there is a complaint coming your way for your lack of understanding, so you can go and take your smerk elsewhere!!