Horrible service, took forever to even get water, ...

Horrible service, took forever to even get water, which never got refilled. Food was bad too, my fries were cold, chicken burger was ok. My wife's wrap smelled and tasted weird, no one checked back in with us until I asked for the bill. They asked why she didn't eat the wrap, we said why, then she went back to the kitchen with it and came back out and said "it tastes funny because of the dressing". Well then why use the dressing if you know it tastes funny. They didn't offer to replace it and we still got charged full price for it. Got her a big Mac on the way home