I was super confused on my bill dating back to 201...

I was super confused on my bill dating back to 2018 and only hearing of it in 2020, I tried paying online and was on the website it continuously kept saying that my account/bill was not on record, the next day I was worried with reading all the reviews to call but I had no choice, and I was so shocked at how great the customer service was, they informed me that on the DMV side they had been giving them the incorrect address and that it was only now that they could reach us, and due to that my bill was no longer 200, but the original 38 dollars, without hesitation they were able to clear it up with no issues! Thank y all!