I recently bought tickets to see a show in Chicago...

I recently bought tickets to see a show in Chicago to take my mother out for her 72nd birthday. I thought i had all the details straight, but as soon as I clicked the button, I realized that i had bought tickets for a 10 pm Friday performance instead of the 10pm Saturday performance that we had planned on attending. I emailed right away and called too. Nikki (in the NYC office) answered my call and helped me to correct the situation. She was extremely professional and polite (not to mention patient when I asked her to walk me through a few things on the computer.) Her customer service was very positive and helpful; and because she was willing to work with me to find a solution, I will now purchase tickets from SeatGeek again. Thanks again Nikki for your excellent service!!