Mel Bottoms

Review of Boardwalk Beach Resort

DO NOT STAY HERE !!! Not even worthy of one star!

DO NOT STAY HERE !!! Not even worthy of one star!
Upon arrival the resort looks amazing...
Well... we went to 3 different towers and the rooms were HORRIBLE!!!
My shoes were sticking to the carpet in one room... North Tower smell so strong of air freshener it literally made your eyes burn. BUT you quickly understand why as you progress into the rooms that smell like mildew and stale cigarette smoke.
Now ... as if this wasn't enough, upon returning to the front desk I am greeted by the rudest manager I think I have ever encountered.
I requested a refund, and was interrupted numerous times with the manager quoting me the cancellation policy.
Seeing this conversation wasn't going anywhere good, I simply left and found a more suitable place to stay during my visit.
Well if paying a deposit for a room that wasn't clean enough for my dog to stay in meant ending this horrific situation... so be it!
NO.... I am now on the phone with my credit card company disputing the FULL charge for the room on my account.
Save yourself the frustration !!!! By pass this establishment!