Had a meal voucher given to us as a gift, unfortun...

Had a meal voucher given to us as a gift, unfortunately due to having two young children and a very busy schedule we allowed the voucher to expire by one month. We telephoned but were told that the voucher would not be honoured. This has now been resolved by Julie (guest relations manager) who was very helpful in understanding our issue. We look forward to our visit and thank Julie for her help.