The hotel is in a great location and has an older ...

The hotel is in a great location and has an older charm, which I enjoy quite a bit, but I didn't enjoy my stay as much as I expected to. The linens on the bed were damp the first night we stayed. The mattress was a yellowed, stained, and uncomfortable heap that seemed older than San Antonio. The duvet cover was torn/the zipper did not work. They do not use fitted sheets for the beds, opting for a flat sheet tucked in instead. I am restless sleeper and woke up multiple tines, both nights, to be laying partially on a bare matress.... Sick! We requested a mini fridge and were told one would be sent to us or we would get a call to let us know they were out. We did not receive the fridge or a follow up call. Valet parking is mandatory and costs $32/day. This would be fine if the valet driver that received our car the first time was not rude and if they handled the car with a little more care. The windows had a bad privacy frost job, the floors were dirty, and one of the key cards did not work for the lounge. For the price I expected better. I'd never stay here again, given the wide range of options available in the area. I voiced my concerns to the staff multiple times and received apologies but nothing in the way of a fix.