Justin Emanuel

Review of Bowditch Ford

I used to be a supporter of this dealership, but s...

I used to be a supporter of this dealership, but since they have moved to their new location, customer service and parking are minimal. I have an airbag recall and called them to ask if it was in stock. They told me they had it and to bring in my vehicle. Upon bringing my vehicle in they said they didn't have it and they were going to have to order it. That was 3 months ago and I still haven't gotten a call saying they got the new one.

Update: I did receive a phone call from numerous people at this dealership after this review, but as stated above they have lost my business. I have update their review to three stars because of the attempt to make contact to resolve this situation.