J

Jackie Wilkinson

4 years ago

Had excuse after excuse. Had several handlers. Was...

Had excuse after excuse. Had several handlers. Was told paperwork had been received but not put on the system now it's missing. Had very little contact. Only had e mail if I sent one first. I rang the company to speak to handler was given the run around. Never got a full answer. I am now with another handler and has yet I've not had much to do with her. Due to lost paperwork of connors medical state I now have to start again. I sent everything recorded signed for but it still managed to get lost. It's been 7 months now and my 12 year old son just wants closure. He was denied treatment (physio ) until I had him on a course of vitamin do as suggested by the gp you sent us to. Did this. HD had blood tests etc everything you asked us to do but still it goes on. Really disappointed it's taken so long.

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