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Trade Ready Deconstruction

3 years ago

Today we received our order (and super quick!!)......

Today we received our order (and super quick!!)... Absolutely LOVED the quality of everything and design, except we were not fans of the polos we purchased that had screen printing on the left chest. I called to see if we could ship them back for a refund or to ship them back and replace with something different... I was NOT expecting the answer I received from one of their support team members, Erika. She told me to not worry about sending the current polos back, but to keep them and now they are sending me new polos in completely different colors, with embroidery now (instead of screen print)... I didn't have to pay extra, or stress about returning the 25 polos in my possession. Seriously, now THAT is customer service... and she clearly likes her job, she was SO friendly and willing to help :) HIGHLY recommend!!

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