Mirwais Alam

Review of Vision by Design Optometry

This place isn't children/family friendly. Was the...

This place isn't children/family friendly. Was there with my two children and wife to have a general exam. My 3 year old toddler accidently broke a holder for children's glasses and was told I needed to pay $50 for it even after we had paid $500+ for our exams. Staff were very rude and demanding the payment, did not have coloring books, crayons, toys etc to keep them occupied. I offered to repair the holder as it was a simple fix but told that wouldn't be the case nor would they let me keep what was broken. I would recommend going to McCormack Optometric Centre which is a short 5 minutes drive from here. Great service, professional staff, has toys, a dedicated area for kids to play, and a reef tank.