LaShelle McCoy

Review of LSE, Inc.

Shipping was fast, however, they sent me the wrong...

Shipping was fast, however, they sent me the wrong bulbs (incorrect voltage). I sent an email, with a picture of the incorrect bulbs and requested the correct bulb to be sent. I get a cryptic reply, with no explanation as to how to do the swap. I email again. No reply. Luckily, I always pay with Paypal when buying from a new vendor so I opened up a dispute. I get a really nice reply saying to ship them back with the assumption that I would pay for shipment of an incorrect item. Ha! SO then I request a pre-paid label to ship it back (twice). No reply. After awaiting a few days for them to reply, I get email from Paypal saying the seller escalated the dispute to a claim, stating that they shipped the correct item. Which is crazy BECAUSE I SENT A PICTURE TO THEM WITH THE WRONG BULBS. These people are idiots. Don't buy from them. Get your tiny, hard to find, ceiling fan bulb somewhere else. Or better yet, replace the whole fan. It'll be easier.