D

Doc Farmer

3 years ago

Had a family member at Kingston for a little over ...

Had a family member at Kingston for a little over three weeks, after a fall at home (nothing broken, thankfully!) and a (thankfully) short stint at Lutheran Hospital, a facility that was really lousy. But that's the subject of a different review. Anyway, Kingston was OUTSTANDING. The first few days there were under a flu restriction, meaning folks couldn't leave their rooms for meals in the dining room, which was understandable, so all the meals were delivered. A few of them weren't as hot as they could've been, but the staff did the best they could under the circumstances. Once the dining room opened up, the food quality and temperature rose precipitously. The general offering at each meal was pretty good, but they also had an a la carte menu if she wasn't in the mood for that. Meals were hot, delicious and fulfilling.

But what REALLY set Kingston apart was the high level of quality care, and the caring attitude of the nursing staff, the physiotherapists, occupational therapists, speech therapists and general support staff. All of them were top notch. All of them were very respectful of the patients, and treated them with dignity and a respect for their independence. Never talking down, but always talking clearly (and sometimes loudly enough for the harder of hearing) and making sure everything was understood. They don't "seem" to care, they actually DO care. And it shows.

There are plenty of choices for rehab care in Fort Wayne. You could do a lot worse by not choosing Kingston, but I honestly don't know how you could do better by choosing another facility. Kingston is an EXCELLENT choice for rehab care, and I recommend it highly.

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