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Miriam Klug

3 years ago

We recently visited the Hotel Krallerhof. On the p...

We recently visited the Hotel Krallerhof. On the positive side, good breakfast and delicious 5-course dinner, but some were certain dishes such as the cheese selection dry and the tomatoes were not fresh. Generally not the expectations corresponded to the service at the reception as well as the dinner. 20 minutes waiting at the reception until the responsible employee took care of our reservation. Incomplete information regarding the room rate. On request of the price for a double room for 2 adults were about 200 euros called without the information that this is the price per person otherwise we would have rejected it! At dinner the wrong menu and we sat for 20 minutes in front of empty glasses without anyone asking us if we would like to have a drink. Auserdem our TV did not work (after 1.5 hours then someone came). Generally nice hotel but especially the service was absolutely not the expectations in such a price range! The wellness area we can not say anything because not used.

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