Anthony Troiano

Review of The Hamilton Company

Zero communication from main office:

Zero communication from main office:
1) Maintenance requests are ignored unless to berate them with calls/emails
2)Emergency maintenance line (after 5pm) is useless, you get directed to a call center who "dispatches" to maintenance (multiple times no one showed up and I ended up fixing issues myself)
3) Email communication? Not a chance, printed notices get stuffed in your door like its 1985.
4)Apartment upkeep - windows are broken, water damage apartment in kitchen and bathroom (old damage that was never fixed before I moved in), common areas outside are littered with trash and cigarettes no matter how much you email or call the office.
5) Price is $$$$
6) Staff turnover - property manager and superintendents turn over frequently
7) New residents from the past summer are are mostly college students/recent grads with zero respect for community (Webster Green, Needham)