Shaun Honor

Review of Henderson Hyundai

Everytime I go in for service I am treated like an...

Everytime I go in for service I am treated like an opportunity to make money and they don't even check my car or half the stuff I say I am having problems with. This last time, I was told I would have to pay a diagnostic fee on a problem that I have had since I bought my Hyundai (now only 13,000 miles and 2yrs old) if they found the problem is because of tire sensor being replaced.. Plus I had a bad break sensor and they ordered a new one and I still have not been called to get it replaced (almost a month now). It is not my responsibility to check in everyday to see if they have a part. To get a loner car is next to impossible and you have to return it with the same amount of fuel, but they used like 5 gallons from my car and didn't refill it to the same level. I had to ask and it was like I broke the law. They wont honor any of the services from United Hyundai (which closed). Also the last time I came in for service they took 6 cars behind me before they finally took care of my needs. Yeah I bet the sales department is just great (like United was when they sold me a car and a couple extra packages then closed 2 months later), they will kill to sell a car.