I used to love ordering from Nife is Life as their...

I used to love ordering from Nife is Life as their products are excellent as was their customer service. However, it has gone seriously downhill. Products still great but website is never updated in time and you then find out when you get your delivery that some items are out of stock. Another time the driver just didn't turn up. Today I e-mailed and phoned to find out if the items were in stock and told to call back. No answer so I e-mailed only to receive an automatic reply saying they will be in touch in 24-48 hours! Too late - I ordered from Ocado instead.