We had our upstairs system go dark on us for no ap...

We had our upstairs system go dark on us for no apparent reason. We called Coolray and the tech, Mike, showed up at the time and date we agreed to. It did not take him long to determine that the drainage/condensation pipes were installed improperly and the flow was backing up to a second safety switch that i did not know existed. Mike got the system running and returned in two days to install the drainage pipes correctly. On his first visit he checked all of the systems and found several error messages. On his return trip he took care of these also with most of the fixes being under warranty.

I would highly recommend Coolray and especially the Tech Mike.