Wendy Griffiths

Review of Calypso Restaurant & Lounge (J...

Shangri-la is our favourite hotel chain and we wer...

Shangri-la is our favourite hotel chain and we were not disappointed with the Shanghai Shangri-la.

From the moment we were collected from the airport, welcomed in the lobby and shown to our room, we felt as though we had come home.

The Horizon Club surpassed in every way with friendly welcoming staff and divine food and wine.

We would like to particularly mention Jupert, and Coco who went out of their way to make our stay particularly enjoyable and unforgettable. They truly are very valuable staff members!

We would also like to mention another fabulous member of staff who made our stay unbelievably wonderful and that was Wendy who was the Horizon Club hostess on the ground floor lobby. She not only went out of her way to be so welcoming but also helped us locate a tailor that we had been recommended and we were very happy with our purchases - all thanks to her.

May we also say how much we appreciated the comfort of our room. We couldn't have asked for more. We especially liked the bathroom fittings - very luxurious and gorgeous!