Leo C

Review of Independence Car Retail Holdin...

Dirty Business. They have an office conveniently ...

Dirty Business. They have an office conveniently located onsite at the body shop and with the insurance company adjuster. However, I found that the rental rep doesn't stay onsite during their business hours. They push to sell you their insurance- now I know why. Watch Them, especially when you inspect the car-Document every nook and cranny. When you drop off the car, make sure the rep is onsite. Do not leave the car at all without them inspecting it with you. I dropped the car rental late morning in the same condition as I had. The rental office was closed and the body shop said it was okay to drop off the keys there. I get a call at the end of the day, stating that the car was damaged. My credit card gets charged and they submit a claim to my insurance company. My rental car was more costly than getting my car repaired and caused 2 claims on my insurance instead of one. I only had it for one day!