Nina Brown

Review of Monarch investment and managem...

DO NOT MOVE HERE

DO NOT MOVE HERE
If I could give them a negative rating I will. This company is HORRIBLE. Sugar Pines and The Knolls Townhomes in Saint Louis, Mo. They are only friendly when it s time to renew leases. Verifying rental history they do not do because they don t want to lose good paying tenants however they DO NOT REPAIR ANYTHING CORRECTLY. I have experienced electrical, flooding, plumbing, leaks, no AC and them not verifying my rental history, which is perfect, when I refused to renew the lease. I was promised a better unit after management FORGOT to verify my rental history which lead to a denial. The unit is worst, AC out all the time and my apartment averages 82-89 degrees daily, day of move in upon entry the unit had a terrible odor due to the damaged carpet, file floor had rips and hole and sewage backup with fecal residue remains. All promises and no action. Contacted the corporate office several times and ALL TALK NO ACTION. All I can say is ***DO NOT MOVE HERE***