Appalling. Shameful. A scam. I decide to cancel a ...

Appalling. Shameful. A scam. I decide to cancel a reservation made through its website. The only way to do it is by phone or by email. Ways for which there is no answer. They do not answer the phone (calling the Alicante office and the number corresponding to Madrid, something suspicious and the other customer service number does not exist directly) or the emails. I decide to cancel it directly through the company and without any problem, but every day I receive an email from Mytripcar about tips when picking up the car, which has already been canceled for days and not thanks to them ... .to all charging 61 euros as a reservation, which seeing the seen will not be returned ....